Heating & Air Conditioning, Refrigeration & Appliances in Sonoma

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Fuse HVAC & Appliance Repair Napa

4.8

Based on 840 reviews

Willy Carrasco

20:56 08 Mar 25

Very quick turn around, professional and on time. refrigerator was warm, and would leak, Fuse HVAC diagnosed realized it was the defrost sensor, ordered the part and fixed the issue. Would recommend 10/10

Brandy Schade

02:37 08 Mar 25

Fuse service was courteous, prompt and efficient. I am so grateful to the agent (Tina)) that scheduled my call and to Gregg who service my drying machine. Gregg came to my home the same day. Now, I can move on from a crazy week and get my laundry done. I will always call Fuse first.

Chris Malmgren

00:53 06 Mar 25

Gregg was very thorough troubleshooting our washer. We recommend him highly!

Janet Phelps

01:54 05 Mar 25

Greg showed up right on time ready to work. He was very efficient and it took very little time for him to find the issue. He fixed the problem, no ordering or waiting on parts. He was great and my dishwasher is working beautifully!

Darren Loveland

23:18 04 Mar 25

These guys provide a great service. Prompt communication and scheduling. They arrive on time. On-site they're very respectful, experienced and informative. Both Alex and Greg have worked on our appliances they were very honest and helpful. I'll gladly call Fuse again when service is needed. Thanks guys!

Lilly Boe

23:33 25 Feb 25

I woke up to a leak under my refrigerator and called FUSE. Everyone was friendly and professional, from the phone call to the service. I really appreciated their prompt response and honesty about replacing my ice maker vs replacing the whole refrigerator. I will definitely keep their card and use their services again.

Ron Sciandri

00:17 22 Feb 25

Great communication throughout the process. Alex was extremely friendly and knowledgeable. He was able to diagnose and fix my issue with my oven quickly. He also offered up advice to help keep issues from happening again. I would not hesitate to recommend Fuse to anyone who was in need of appliance repair

jim jensen

21:46 12 Feb 25

He did a great job . Friendly and fast. Will call again when I need work done thanksJim Jensen

Susie Pewitt

23:30 10 Feb 25

Exceptional!

John Payne

23:11 07 Feb 25

Our washing machine would not drain. I called a number of appliance repair operations, and Fuse was the only one that picked up the phone and answered my call. Tina, was able to schedule a technician Mike and Ross to come to my house and diagnose the problem that same day. He was able to identify the problem and order the part. Three business days later, he installed the part and everything’s working fine. I will definitely use Fuse again anytime I need any of our appliances or furnace looked at.

Craig Davis

23:51 25 Jan 25

My central heating unit went out thought I would have to wait a week or two to get it all ordered and scheduled I called fuse they said it might be a week but hold on let me call you back they did with in a half hour and said they could install Saturday witch was too days after I called! Thought it was a mistake at first couldn’t believe it would be that quick the guys were clean quick and on point I would highly recommend this company you just don’t see service like that anymore

fedry

23:41 22 Jan 25

I was so happy they fix my refrigerator after time 2 company come and tell me it’s a compressor problem but it’s wasn’t and fuse company just come and find out what’s the problem and fixed it thank you FUSE, I highly recommend this appliance repair . Thank you so much!

chris parry

22:12 17 Jan 25

I had to replace a central heating furnace. FUSE was prompt in scheduling an assessment service. Pricing is fair and reasonable. Technician was professional and very informative. Excellent communication with scheduling and technician timing. Work to replace furnace was quick, clean, and skilled. Highly recommend FUSE.

Chris Matteucci

02:14 09 Jan 25

My property management company Atlas Property Management uses Fuse and I could not recommend them more. Any time we call they are quick to set up appointments and are always on time which saves a ton of time for us. If you are looking for a first class hvac or appliance repair company I highly recommend you go with fuse!

Nato Taniashvili

16:24 08 Jan 25

Excellent service! Diligent, professional, perfect!

Casey Cremen

23:54 07 Jan 25

My tech Jason came out and fixed by broken ice maker. Team is awesome to work with and they are prompt to respond.

Susan Herrgesell

21:13 07 Jan 25

Excellent service. Alex was prompt and accommodating. I will use this company for any repairs I need in my house. Thanks Alex.

Karen Malvin

23:07 06 Jan 25

Michael came right on time was pleasant and solved my problem. User error of course.

Sage Bauer

16:40 30 Dec 24

Technician Alex came and looked at our refrigerator, and luckily it was an easy fix! He was very quick and there was no additional charges. Excellent service!

Oliver Escardo

23:15 24 Dec 24

These guys come out and inspect the entire unit top to bottom, telling you what’s wrong and then giving you tips on other stuff to check out. They give you next steps of what they think you should do too. I’ve never found it to be a waste, even if they can’t get to the issue directly. Always on time and efficient.

Tom Horton

22:06 17 Dec 24

FUSE is the greatest. Installed heat pump HVAC for us a couple years ago then installed a heat pump water heater then induction cooktop. 5 year biannual no cost inspection of HVAC was included with purchase. Tech was just here for inspection, on time, and professional.

Jan Whitehouse

21:26 16 Dec 24

Alex was amazing and diagnosed and fixed our oven as soon as he could get the parts. Especially important before Christmas. Would highly recommend FUSE. Communication was excellent from diagnosed to repair. I also liked seeing a picture of the technician before he arrived.

Kelly Cruz

22:47 12 Dec 24

Kevin was our Technician he was very polite and worked on our dryer. Fast service and he found out the problem right away. I'd definitely recommend this company to others that I know. Thank you Kevin !

Marilyn Shaul

00:59 29 Nov 24

Jason, the technician who came to diagnose what was causing my wash machine to make an odd noise when I turned it on and ultimately leak all the water out when it ultimately stopped mid cycle. He did diagnose two possibilities for this problem.He was very efficient and the company will send me a written diagnoses with the cost to fix one or both problems. $75:00 well spent. He explained both possible problems so I understood each one.

Margaret Schlatter

20:47 25 Nov 24

So pleased with Fuse HVAC! Our heater died and we received an appointment right away. Our technician, Dan, was very polite and professional. He diagnosed the problem immediately and replaced the part for a very reasonable price. Will definitely use Fuse again!

Dennis Young

17:14 22 Nov 24

You have given us excellent service, despite several problems along the way. Your technicians were always pleasant, clean, and very helpful. Even though this took longer than any of us would have expected, you were very patient with us, solving all the problems, and we appreciate the quality of your service. We will most certainly recommend your company whenever that is appropriate. Thank you.

D'Arcy Lore

16:30 05 Nov 24

Excellent technician Michel helped me with a freezer issue. He pulled the refrigerator out and throughly cleaned the back and underneath. Grateful everything was alright and not a problem. Michel was respectful and very professional.He also helped me with suggestions for heater vent issues.

Darren Huber

17:54 25 Oct 24

Fuse always does a great job. Just had them out to tune up our furnace before winter. Always prompt, friendly service. I can't recommend highly enough

Daryl Eklund

15:02 25 Oct 24

On Time, Quick and efficient

Colleen Cervantes

15:13 23 Oct 24

I really appreciate they scheduled the service for the very next day. I love the text notification of when the service technician will arrive along with a picture of the technician. Great safety feature! Our issue was quickly resolved in one visit. The technician, Jason, was polite and competent. Thanks again. This is the second time we have used Fuse and we will use them in the future.

ray hoskins

18:59 22 Oct 24

Fast, friendly and reliable. Would definitely recommend. Solid service, during the holidays too.

Jerry Burgess

21:28 21 Oct 24

Kevin asked to come earlier than our scheduled time, which worked great for us. He took the time to understand what we needed him to consider and was thorough in his review and analysis. Looking forward to receiving the quotes.

Shannon Richards

22:29 09 Oct 24

Same day service. They came earlier than expected. Wore booties on shoes. The technician,Jason was quiet and respectful of property. Diagnosed and fixed within an hour. I would call FUSE again if I needed something.

Judy Fabio

00:07 04 Oct 24

We ordered a part for a refrigerator but were never offered to have it expedited! We were given the impression the part might come the same day if not the next day. It was 4 days total to get it fixed. We would’ve been happy to pay the extra fee to get it next dayOnce it’s fixed, you have to wait eight hours to put the food back in the fridge.The technician was very nice, the price was reasonable but having it take 4 days was uncalled for and very unfortunate!In hindsight, I should’ve called around to see if anybody had the part in stock.

Adam Edell

23:25 02 Oct 24

Couldn't be easier to call and get a technician here for an urgent gas leak in a dryer within hours. It was clear the technician knew his field very well (small language barrier to overcome but that was minor). The efficiency, reasonable pricing, and the use of technology to update us on the technician's location, and use of technology to accept credit cards and send an invoice immediately over text was impressive. I will be using them again for whatever comes up next.

tswilbert

01:39 21 Sep 24

Michael, the technician arrived an hour early and completed the repair of my fridge in a timely and efficient manner. I was very pleased with his work and professionalism. I will definitely use Fuse again for any future repair work!

K Toreson

21:47 16 Aug 24

I needed to have a smart-thermostat installed which required some additional wiring completed. The Fuse team and their technician Dan were very responsive with flexible scheduling and clear pricing. Dan was very professional and was able to complete the work quickly with no surprises or up-charges. I plan to utilize them again in the future and highly recommend Fuse for others to consider.

max ackerman

21:45 26 Jul 24

I highly recommend Fuse HVAC!!!We called them to replace our old furnace with a heat pump and they arrived same day to provide an estimate. Their pricing was very affordable compared to some of the other companies in town.We were very pleased to find out that even in the middle of a heat wave they had an installation appointment the following week. Installation only took 6 hours to remove my old furnace and install the new system!!They are very professional, courteous, and happy to answer any questions and walk you through the entire process.

Sam Gonzales

19:44 05 Jun 24

Contact us, response timely, correct questions from you, all good. Per your request I sent photos. The sunlight exposed spec tag fonts needed darkening, which I did. Unfortunately the service tech copy of this/his photo was illegible to bring the correct refrigerant to my unit. He had to return to shop n get the R-22. If your business model is online, Ask your techs in the future can they read the requirements of the job. He went came back, job professionally n timely completed as scheduled.

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